BOOT FIT GUARANTEE We want you to be fully satisfied with every purchase from Ken’s Bike-Ski-Board!
After working with one of our trained bootfitters to choose a new boot, we promise the following for two years:
Your boots will fit you comfortably while skiing / boarding.
We will make fit accomodations to remedy significant discomfort which arises after purchase or fails to go away as the boots break in (min. 3 days of use).*
In the extremely rare case where repeated attempts to accomodate your feet in boots we’ve sold you are not enough, we may exercise the option to credit your full purchase price toward another pair of ski boots chosen from our stock.
All equipment must be in good working condition and not show signs of damage or excessive wear. Ski boots must meet current DIN specifications.
Purchaser must present receipt showing date purchased.
User of equipment must cooperate with bootfitter.
These policies do not apply to damaged/abused boots, boots purchased eleswhere, fit anomalies (e.g. different sized feet, broken bones, etc.), fit upgrades (such as orthotics, custom liners or footbeds), performance upgrades or fitting boots to a different skier/rider.
* This guarantee does not include modifications necessary (at extra cost) to custom-fit boots to your feet at the time of initial purchase.These accomodations may include custom padding, heel lifts or wedges, buckle modifications, liner stretching and/or shell stretching.